Skills Deveolpment Provider https://validator.w3.org/feed/docs/rss2.html Module 6: Hospitality Supervision & Management ABOUT US Introduction Quality control systems Operational planning Assignment 115759_Learner_Workbook Basic budgeting Conflict resolution Team management Leadership skills Home Administrative skills Trojan Training Solutions Course Switchboard operation Cash handling Reservation systems basics Guest check-in & check-out procedures Module 5: Front Office & Reception Skills ETDP Enrollment Form Moderator Course NQF Level 6 Hospitality & Tourism Skills Assignment 115759_Learner_PoE_Guide Handling difficult customers Professional communication Module 4: Customer Service Excellence Plating & presentation Menu planning basics Food preparation techniques Basic knife skills Kitchen safety & hygiene Module 3: Introduction to Professional Cookery Health & safety in housekeeping Stock control & inventory Laundry operations Room preparation & inspection Cleaning procedures & standards Module 2: Housekeeping & Accommodation Services Handling customer complaints Hygiene & food safety Teams Class Teams Class Bar service fundamentals Team Class Table setting & service styles (buffet, à la carte, silver service) Restaurant service techniques Module 1: Food & Beverage Service How to start your Course Introduction Certificate Verification POE Video Clips